Who are we?

Accommodation and Care Solutions (ACARES) is an aged and disability care provider established in 2003. Operating throughout Victoria, NSW, South Australia and Queensland 24 hours a day, 7 days a week, 365 days of the year – our philosophy of care provision is based on providing opportunities to enhance the lives of individuals and delivering a seamless level of care.

Our Mission:

ACARES is about ‘people’ and the supports, services and assistance they may need at various times and stages of their lives. We strive to assist individuals in maintaining and improving their quality of life, achieving their individual goals and maximising their personal potential.

In essence – we support people with individualised services to live the life they choose, whether it is in their home, within the community or across their chosen lifestyle areas. We work hard to ensure that the each person’s independence and lifestyle choices are supported, valued and where possible enhanced through our collaborative, respectful and client-centric focus.

Primarily, our mission is to ensure that our supports and services provide the flexibility and choice to enhance a person’s quality of life and well-being. We aim to provide a continuum and holistic approach to care and support that develops opportunities and empowers people in their everyday lives.

Our Values & Philosophy:

ACARES cares about its service and service ability in supporting our clients and we live this through our compassion, commitment and culture.

We reflect on our actions and centre our service approach on the individual where our philosophy of support, personal assistance, planning and service delivery is about the person, empowerment, self-determination, collaboration and engagement.

We respect and value difference and diversity and we commit to accountability and transparency in our all our actions, service activities and supports. Mutual respect, engagement, self-direction and supported coordination are integral in our service methodology and with this comes service integrity. We value our people, and support them to value their role which in turn enhances engagement, diligence and commitment to purpose.

Support – the way you want it at ACARES.

We provide a wide range of services that are responsive to the changing needs of individuals, their families and the community. At ACARES we believe that individual choice is paramount, offering you the freedom to choose the support you want and flexibility to determine the days and time that suit you best.

With a vast number of professional care staff employed, we have the capacity to support individuals with a variety of care needs, including those with complex medical requirements.

ACARES is proud to be an approved provider for:

  • Transport Accident Commission (TAC)
  • WorkCover
  • Lifetime Care & Support Authority
  • Insurance & Care NSW (icare)
  • Department of Family & Community Services – Ageing, Disability and Home Care (ADHC)
  • Department of Health and Human Services (DHHS)
  • National Disability Insurance Scheme (NDIS)
  • The Department of Health

For more information on our services click here or feel free to contact us to discuss how we can best meet your needs.

National Disability Insurance Scheme

ACIA MemberNSW ADHC logo ltcs-logo     Transport Accident Commission Department of Health and Human Services Worksafe logo

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