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Care staff are funny and very caring. They always put the client first – ensure I feel comfortable, and respect my privacy
I am locked in (unable to speak) and wheelchair bound so the thought of changing service providers left a knot in my stomach but the team at ACAREs made the transition easy. Their staff were in constant contact and my confidence bloomed with them. The staff are pleasantly capable and have made the whole process of moving a step in the right direction.
It’s the best organisation I have had in 9 years this is due to a combination of the support staff and the agency. The Communication is so great I can get in contact in 24 hours a day 7 days a week and speak with someone or my coordinator- it’s incredible I have not had this before.
I think the office staff are really incredibly friendly and so easy to talk to. Generally I take awhile to warm up to people and Accommodation and Care Solutions have made it easy, I feel like I’ve known them all for ages.
ACS has some great coordinators – it is really good have coordinators who can support you when you want to go out to theatre and other venues (especially when making last minute requests to change care times!)
A.C.S. is a misnomer. It should be called A.C.E.S. as most of the people who work there are aces at helping their clients. I would have to put them at the top of the three care agencies I’ve been involved with
Everyone is happy and always there for me
The professionalism of the coordinators and my fellow support staff makes for a great working environment. I love working with people and I find my job very rewarding very
Published on May, 15 2018